"The sauna and pool facilities were amazing after a day of skiing."
Laura from United States
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"Hotel Resort Alex is perfectly situated to explore Zermatt, and to hop on any of the transit up the mountains."
3GirlsOnTheRoad from United States
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"The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn't aware of."
James from United States
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Rooms & Suites
Resort Hotel Alex Zermatt offers 84 rooms and suites with 147 beds. Accommodations range from 22 m² Classic Single Rooms with bathtubs and balconies to 40 m² Classic Junior Suites and larger Deluxe Suites with separate living areas. All rooms include bath/WC, hairdryer, bathrobes, telephone, TV/radio, Wi-Fi, safe, electric kettle, and tea/coffee facilities. Most rooms feature balconies with Matterhorn views.
Dining Experiences
The hotel features Alex Grill serving Valais specialties by chef Frédéric Fischer, Restaurant Le Jardin with lunch menu and sun terrace, and Bodega Bacchus wine cellar for private dinners up to 22 people. Half board includes breakfast buffet with egg dishes and 4-course dinner menu. Alex Lounge Bar offers whiskies and cigars, while Smokies lounge serves exclusive cigars and drinks.
Wellness & Recreation
Facilities include an indoor pool, Finnish sauna, steam bath, tepidarium, sanarium, tropical shower, and 3 massage rooms. The sports center has Technogym equipment, indoor tennis court on T-Floor surface, squash court, badminton, and table tennis. Winter activities include access to natural and artificial ice rinks from December to February.
Location & Access
Located 250 meters from Zermatt train station, with complimentary electric vehicle pick-up service. The hotel is near Castor Mountain (0.3 km), Stellisee (0.3 km), St Peter's English Church (0.3 km), and Hinterdorfstrasse (0.5 km). Parking available at Matterhorn Terminal, with helicopter transfers via Air Zermatt. 80 km from Sion airport.
Services & Facilities
Services include front office assistance, daily newspapers, humidifiers, children's beds, various pillows, and event planning for meetings up to 150 people. Seminar rooms feature multimedia equipment, dimmable LED lighting, and Wi-Fi. The property offers group workstations, Montana Sports Bar with pool table, and Alex Museum showcasing Matterhorn artwork and hotel history.
“This is a centrally located hotel that aims to deliver a traditional Swiss experience, but reports of deceptive practices regarding room assignments raise concerns. While the smoky lounge and gourmet restaurant are highlights, potential discrepancies between booking and actual accommodations should be carefully considered. It is my opinion that travelers prioritize transparency and reliability when selecting accommodations.”
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Budget Double Room
2 persons
22 m²
2 Single beds
Bathtub
room details
Classic Junior Suite
2 persons
36 m²
1 King-size bed
Heating
Bathtub
room details
Standard Double Room
2 persons
22 m²
1 King-size bed
Heating
Bathtub
room details
Superior Double Room
2 persons
28 m²
1 King-size bed
Heating
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Room features
Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Resort Hotel Alex Zermatt, delightful dining experiences await with an international menu that caters to diverse dietary preferences. Guests can indulge in local flavors, gourmet creations, and a cozy atmosphere, making every meal a special treat against the breathtaking backdrop of the Swiss Alps.
Alex Grill
International
Ambiance
A warm and inviting setting that combines rustic charm with modern elegance, perfect for intimate dinners or celebratory gatherings.
Key Offerings
Featuring an exquisite selection of vegetarian, vegan, gluten-free, and dairy-free options alongside seasonal Valais specialties crafted by top chef Frédéric Fischer. The grill offers a unique atmosphere for up to 22 guests, perfect for enjoying gourmet set meals paired with a fine selection of wines.