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From949US$ /night
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bodmenstrasse 12, Zermatt, Switzerland, 3920
-
Close to Castor Mountain
Perfect
8.4
9.2
/10
4.5
/5

Rooms & Suites

Resort Hotel Alex Zermatt offers 84 rooms and suites with 147 beds. Accommodations range from 22 m² Classic Single Rooms with bathtubs and balconies to 40 m² Classic Junior Suites and larger Deluxe Suites with separate living areas. All rooms include bath/WC, hairdryer, bathrobes, telephone, TV/radio, Wi-Fi, safe, electric kettle, and tea/coffee facilities. Most rooms feature balconies with Matterhorn views.

Dining Experiences

The hotel features Alex Grill serving Valais specialties by chef Frédéric Fischer, Restaurant Le Jardin with lunch menu and sun terrace, and Bodega Bacchus wine cellar for private dinners up to 22 people. Half board includes breakfast buffet with egg dishes and 4-course dinner menu. Alex Lounge Bar offers whiskies and cigars, while Smokies lounge serves exclusive cigars and drinks.

Wellness & Recreation

Facilities include an indoor pool, Finnish sauna, steam bath, tepidarium, sanarium, tropical shower, and 3 massage rooms. The sports center has Technogym equipment, indoor tennis court on T-Floor surface, squash court, badminton, and table tennis. Winter activities include access to natural and artificial ice rinks from December to February.

Location & Access

Located 250 meters from Zermatt train station, with complimentary electric vehicle pick-up service. The hotel is near Castor Mountain (0.3 km), Stellisee (0.3 km), St Peter's English Church (0.3 km), and Hinterdorfstrasse (0.5 km). Parking available at Matterhorn Terminal, with helicopter transfers via Air Zermatt. 80 km from Sion airport.

Services & Facilities

Services include front office assistance, daily newspapers, humidifiers, children's beds, various pillows, and event planning for meetings up to 150 people. Seminar rooms feature multimedia equipment, dimmable LED lighting, and Wi-Fi. The property offers group workstations, Montana Sports Bar with pool table, and Alex Museum showcasing Matterhorn artwork and hotel history.

“This is a centrally located hotel that aims to deliver a traditional Swiss experience, but reports of deceptive practices regarding room assignments raise concerns. While the smoky lounge and gourmet restaurant are highlights, potential discrepancies between booking and actual accommodations should be carefully considered. It is my opinion that travelers prioritize transparency and reliability when selecting accommodations.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Budget Double Room
2 persons
22 m² 
2 Single beds
Bathtub
Classic Junior Suite
2 persons
36 m² 
1 King-size bed
Heating
Bathtub
Standard Double Room
2 persons
22 m² 
1 King-size bed
Heating
Bathtub
Superior Double Room
2 persons
28 m² 
1 King-size bed
Heating
Bathtub
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Internet access
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Sports trainer
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage

Room features

  • Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Resort Hotel Alex Zermatt, delightful dining experiences await with an international menu that caters to diverse dietary preferences. Guests can indulge in local flavors, gourmet creations, and a cozy atmosphere, making every meal a special treat against the breathtaking backdrop of the Swiss Alps.
Resort Hotel Alex Zermatt Restaurant photo
Resort Hotel Alex Zermatt Restaurant photo
Resort Hotel Alex Zermatt Restaurant photo

Alex Grill

International
Ambiance
A warm and inviting setting that combines rustic charm with modern elegance, perfect for intimate dinners or celebratory gatherings.
Key Offerings
Featuring an exquisite selection of vegetarian, vegan, gluten-free, and dairy-free options alongside seasonal Valais specialties crafted by top chef Frédéric Fischer. The grill offers a unique atmosphere for up to 22 guests, perfect for enjoying gourmet set meals paired with a fine selection of wines.
Reservation
Reservations recommended.
Open nightly from 19:00 to 21:30.

Location

Bodmenstrasse 12, Zermatt, Switzerland, 3920
Map view
Bodmenstrasse 12, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
290 m
Bridge
Photopoint Kirchbrucke bridge
530 m
Church
Parish Church of St. Mauritius
560 m
Bahnhofstrasse
Walk of Climb
400 m
Stellisee 3920 Zermatt
Stellisee
240 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Murmeli Brunnen
110 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
270 m
Denner Partner
290 m
Triftbachstrasse 7
Bergfuhrerdenkmal
470 m
Restaurants
Steakhouse 'zur alten Muhle'
100 m
Bahnhofstrasse 18
Schweizerhof Kitchen
70 m
Bahnhofstrasse 5
Cheese Factory
100 m
Bahnhofstrasse 5 In Schweizerhof
China Garden
200 m
Bahnhofstrasse 18
Othmars hutte
160 m
Riedweg
Republic Zermatt
240 m
Brantschenhaus 18
Golden India
150 m
Bahnhofplatz 2
Derby
150 m
22 Bahnhofstrasse
Petit Royal Cafe
140 m
Bahnhofstrasse 7 3920 Zermatt
Gusto Matto
170 m
Bahnhofplatz 36
Explore Zermatt
Activities & Dining Near Resort Hotel Alex Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
7 minutes walking
Insightful exhibitions on Zermatt's history. The museum features artifacts and multimedia presentations.
Mountaineer's Cemetery
Mountaineer's Cemetery
7 minutes walking
A poignant site honoring climbers who perished on the Matterhorn. Scenic views add to its significance.
Gorner Gorge
Gorner Gorge
25 minutes walking
Spectacular natural rock formations and a scenic river trail. Perfect for photography enthusiasts.
St Peter's English Church
St Peter's English Church
5 minutes walking
Charming church known for its beautiful architecture and serene atmosphere. Hosts services and special events.
Skiing at Sunnegga
30 minutes walking
Popular ski resort for all levels. Access via the Sunnegga funicular for breathtaking views.
Yoga at Zermatt Yoga
10 minutes walking
Relaxing yoga sessions in a tranquil setting. Classes for all levels, including outdoor options.
Forest Fun-Park Zermatt
18 minutes walking
Adventure park with tree-top courses for an adrenaline rush. Suitable for families and thrill-seekers.
Schweizerhof Kitchen
Schweizerhof Kitchen
1 minute walking
Contemporary Swiss dining with local ingredients. Signature dishes include fondue and rösti.
Steakhouse 'zur alten Muhle'
Steakhouse 'zur alten Muhle'
2 minutes walking
Cozy steakhouse offering premium cuts. Perfect for meat lovers with a warm, rustic ambiance.
Othmars Hütte
2 minutes walking
Charming cabin dining with traditional Swiss dishes. Great for an authentic alpine experience.
Zermatt Arts Centre
12 minutes walking
Venue for local performances and cultural events. Check for seasonal shows and exhibitions.
Café du Pont
8 minutes walking
Popular café with live music nights. Family-friendly vibe with a menu of snacks and desserts.
Tips on navigating the city
City Centre
Zermatt4 min  ·  300 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station3 min  ·  200 m
Train2 min  ·  100 m
Bus
Bus stop18 min  ·  11.6 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in for free.
Breakfast
At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
FAQs
About Resort Hotel Alex Zermatt
What are the check-in and check-out times at Resort Hotel Alex Zermatt?
Check-in is at 15:00 and check-out is at 11:00.
What is the distance from Resort Hotel Alex Zermatt to the closest railway station?
The hotel is located 250 m from Zermatt railway station.
Which popular attractions are near Resort Hotel Alex Zermatt?
Nearby attractions include Matterhorn Museum (0.5 km) and the Gorner Ridge lookout (approximately 7 km).
Does Resort Hotel Alex Zermatt have an on-site restaurant?
The hotel features an excellent on-site restaurant offering a wide range of grill specialties.
What are the fitness options available at Resort Hotel Alex Zermatt?
Guests can access a fitness room with state-of-the-art equipment, including rowing machines and tennis courts.
What are the spa facilities at Resort Hotel Alex Zermatt?
Spa facilities include an indoor pool, separate men's and women's saunas, and a variety of massage treatments.
Is there a bar at Resort Hotel Alex Zermatt?
The hotel features an Alex Lounge Bar where guests can enjoy a selection of whiskies and cigars.
Is breakfast included in the stay at Resort Hotel Alex Zermatt?
Breakfast is available for an additional charge.
What recreational activities are available at Resort Hotel Alex Zermatt?
Recreational activities include badminton, hiking, cycling, and access to a game room.

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