Resort Hotel Alex Zermatt – A Favorite for Families in Zermatt
About the Hotel
Rooms & Suites
Resort Hotel Alex Zermatt offers 84 rooms and suites with 147 beds. Accommodations range from 22 m² Classic Single Rooms with bathtubs and balconies to 40 m² Classic Junior Suites and larger Deluxe Suites with separate living areas. All rooms include bath/WC, hairdryer, bathrobes, telephone, TV/radio, Wi-Fi, safe, electric kettle, and tea/coffee facilities. Most rooms feature balconies with Matterhorn views.
Dining Experiences
The hotel features Alex Grill serving Valais specialties by chef Frédéric Fischer, Restaurant Le Jardin with lunch menu and sun terrace, and Bodega Bacchus wine cellar for private dinners up to 22 people. Half board includes breakfast buffet with egg dishes and 4-course dinner menu. Alex Lounge Bar offers whiskies and cigars, while Smokies lounge serves exclusive cigars and drinks.
Wellness & Recreation
Facilities include an indoor pool, Finnish sauna, steam bath, tepidarium, sanarium, tropical shower, and 3 massage rooms. The sports center has Technogym equipment, indoor tennis court on T-Floor surface, squash court, badminton, and table tennis. Winter activities include access to natural and artificial ice rinks from December to February.
Location & Access
Located 250 meters from Zermatt train station, with complimentary electric vehicle pick-up service. The hotel is near Castor Mountain (0.3 km), Stellisee (0.3 km), St Peter's English Church (0.3 km), and Hinterdorfstrasse (0.5 km). Parking available at Matterhorn Terminal, with helicopter transfers via Air Zermatt. 80 km from Sion airport.
Services & Facilities
Services include front office assistance, daily newspapers, humidifiers, children's beds, various pillows, and event planning for meetings up to 150 people. Seminar rooms feature multimedia equipment, dimmable LED lighting, and Wi-Fi. The property offers group workstations, Montana Sports Bar with pool table, and Alex Museum showcasing Matterhorn artwork and hotel history.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Internet access
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Badminton
- Golf course
- Billiard tables
- Table tennis
- Squash
- Sports trainer
- Fishing
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor